T-CPR Certification

Certification That Builds Real Capability

Our three-section certification program starts with essential knowledge, applies it through realistic scenarios, and proves competency through live assessment. The result: telecommunicators who perform when it matters most.

The Program Structure

T-CPR certification isn't a single test — it's a structured progression that builds and verifies real capability.
SECTION 1
~60 minutes

Knowledge Foundation

Master the essential knowledge that underpins effective T-CPR delivery. Topics include cardiac arrest recognition, breathing assessment, CPR protocol, scene safety, and legal requirements.
  • Multiple choice and true/false assessments
  • Immediate feedback with explanations
  • 85% passing threshold on final exam
Why it matters
You can't apply what you don't know. This section ensures every telecommunicator has the foundational knowledge to recognize cardiac arrest quickly and guide CPR accurately.
SECTION 2
~2-3 hours

Scenario-Based Assessment

Apply your knowledge in realistic, branching scenarios that simulate actual cardiac arrest calls. Each decision affects what happens next — just like real life.
  • 10 interactive scenarios ranging from beginner to expert
  • Varied situations: home emergencies, pediatric cases, public locations, diagnostic challenges
  • 85% passing threshold on final exam
  • Scored on decision quality, time performance, and caller management
  • Must pass 8 of 10 scenarios
Why it matters
Knowing the right answer on a quiz is different from making the right decision under pressure. Scenarios bridge that gap.
SECTION 3
~30-60 minutes

Live Assessment

Demonstrate your skills in a live role-play with a certified instructor who plays the caller in a realistic scenario.
  • Real-time T-CPR delivery
  • Evaluated on recognition speed, instruction quality, and caller management
  • 85% passing score required
  • Recorded for quality assurance
Why it matters
This is the closest thing to the real call — proving you can perform, not just pass tests.

Sample Scenario Preview

See how branching scenarios test real decision-making
Sample Scenario
"The caller says the patient is making occasional gasping sounds. She asks if that means he's breathing. What do you say?"
A) "Yes, gasping is a form of breathing. Keep monitoring."
B) "Those gasps aren't normal breathing. We need to start CPR now."
C) "Can you describe the gasping more?"
D) "Check if his chest is rising and falling."
Each choice leads to different scoring consequences that correlate to how effective the path chosen.

Certification Pathway

Certification is just the beginning. A clear progression from foundational competency to instructor-level expertise.
Foundational

T-CPR Certified Telecommunicator

~ 4 hours
Any level

The complete initial certification program. Covers cardiac arrest recognition, compression-only CPR instruction, and special situations.

  • Satisfies all state mandates
  • Scenario-based practice
  • 2-year validity
  • Annual refresher required
  • Digital certificate of completion
Contact for pricing
Coming Soon

Advanced T-CPR Practitioner

2 hours
Initial T-CPR Certification Required

Take your T-CPR skills to the next level. Complex scenarios, challenging caller situations, and performance optimization.

  • Complex case studies
  • Stress inoculation
  • Performance optimization focus
  • Requires initial certification
  • Digital certification of completion
Coming Soon

Certified T-CPR Instructor

3 days
Advanced required

Build internal training capability. Intensive instructor preparation plus 6-month mentorship.

 

  • Train-the-trainer program
  • Deliver certification in your org
  • Full curriculum access
  • 6-month mentorship
  • Requires advanced certification
  • Digital certification of completion
Refresher

Refresher Courses

1 hour
Current certification

Maintain your certification and sharpen your skills. Updated guidelines, research insights, and refresher scenarios.

  • Guideline updates
  • Self-paced online
  • Digital certification of completion
Contact for pricing

Ready to Get Certified?

See how our certification program can build real T-CPR capability across your team.
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